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Get A Quote: Welcome
FREQUENTLY ASKED QUESTIONS
WHY SHOULD I AVOID A FRIDAY?
Even though the weekend gives you time to settle in to your new pad, in reality it is the worst day of the week to move house. Not only do some removal companies charge extra to move you on this day but if you experience problems or delays such as transaction of monies, you will have to wait until Monday to sort the problems out and in the meantime incur all sorts of charges.
HOW FAR IN ADVANCE DO I NEED TO BOOK?
As soon as possible. Get a number of quotes and once you are happy and comfortable with the company book A.S.A.P, this way you will get the removal company of your choice. Remember a good removal company will get booked up weeks in advance. The end of the month and Friday is the most popular time so try to book mid-week and mid month, some removal companies will give you a discount if you pick this time.
IS THERE A SET RATE FOR A REMOVAL?
The only set rates for removals are generally an hourly rate. Often used by small man and van companies. Many factors can influence a move, these include access availability, distance moving as well as a persons contents of their home. Companies prefer to look at a move then the can be prepared for any problems like parking.
SHOULD I GET A CONTRACT?
Yes, it is important to get everything in writing even if you have agreed dates and times on the phone. Good removal companies will do this as standard practice, make sure to check all their terms and conditions especially cancellation policies. Remember to confirm your moving date and time as so many complaints have occurred with customers not confirming dates with removal companies.
DO I REALLY NEED TO GET MULTIPLE QUOTES?
Yes it is really important. You will be able to see price differences and if your first choice of removal company is fully booked on the day you plan to move you have another removal company to fall back on. We offer a free quote for our moving services. Prices do vary, always get a quote in writing, check the small print and that it includes all the services required, i.e. if you are moving into storage that it also includes to move out. Check also if you are moving into storage for a fixed time that if you overrun the storage rates are still reasonable.
HOW DO YOU COME UP WITH QUOTES?
The cost of a home removal is calculated by calculating loading time, unloading time and time traveling to the destination. As well as this how many porters it will take to clear the property in the given time frame. Long distances add considerably to the price of a removal; because of high fuel prices (removal vehicles only managing around 10-20 miles to the gallon), labour costs as wages still have to be paid even though the porters are not working, just traveling and enjoying the view. Restrictions on the hours a driver can drive for also come into play. Night out money (subsistence), parking costs and wear and tear on a vehicle have to be included as well. If you do have a long distance to move have a cup of tea ready for your movers when they arrive, after all they have just spent the night sleeping in the van protecting your belongings.
HOW LONG WILL MY REMOVAL TAKE?
How long is a piece of string? Removals (moving your home) differ so much form move to move, depending on many factors. The average move (if such a thing exists) will take up to lunch time to load, at which point you hand over your keys and pick up the keys to your new house. After a break for lunch the removal crew will then unload your possessions into your new home. Unloading is usually quicker because the removal crew aren't trying to pack everything into a small space (the van) and would ideally be finished around 4 o'clock.
Remember to ask your removal company on their estimated times for being loaded and unloaded.
WHAT ABOUT LONG DISTANCE MOVES?
The logistics of a long distance move should be confirmed with your mover before moving day. If you are not picking up your keys until the middle of the day, you don't want the company turning up at your new address first thing in the morning. Talk to your mover, they can nearly always work around your situation. If you are using a removal company local to the area you are moving from, they may be able to pack the majority of your items the day before, collecting a few items first thing the next morning and traveling down to your new home. Remember a removal wagon fully loaded does not travel very fast. A driver of a vehicle over 3.5t can only legally drive for 41/2hours after which they then have to stop for a break for a minimum of 45 minutes before driving for another 41/2 hours. They then have to park in a safe place and not move the vehicle for another 10 hours.
WILL YOU DISCONNECT THE OVEN ETC?
NO. By law electrical and gas work should be done by a qualified tradesman. However some removal companies will do some appliances, while others will not touch anything. If they do, this is as a favour to the customer but it is at your own risk. They will stress they cannot be held liable for any damages if any problems are encountered. The washing machine is something that they can usually disconnect and should be straight forward. However problems can happen usually with the taps which are never used, you only find out they don't work when you come move the washing machine.
SHOULD I ASK A COMPANY TO VISIT?
If a company does ask to come out and visit your property to clarify what you have to move, then we do highly recommend this. It allows you to receive a more accurate price and you can also get a feel for the company. Remember you are going to invite these people into you lives for a whole day and entrust them with your possessions. If you don't feel comfortable with them they will not be able to keep you happy and smiling through what is one of the most stressful periods in your life.
WHAT PACKAGES ARE AVAILABLE?
Most removal companies will offer a number of services. The first is full pack where they will pack all items in the house, provide all packing materials and if required place items into the new property as requested. The second is part pack where they will pack only fragile and delicate items, you then pack most of the other items yourself. The next is just the removal where you pack all your boxes and they move them along with your furniture. Additional services may be cleaning and rubbish clearance.
I HAVE VERY DIFFERENT QUOTES, WHY IS THIS?
If all the removal companies have visited to view your home and the contents to be moved, the difference in price is likely to be down to overheads. Smaller removal companies have smaller overheads, less full-time and office staff allowing them to be cheaper, do double check that they are all quoting for the same work to be done. When you are happy make sure you get a contract stating what you require to be done and the price the companies has agreed to do the work for.
I WANT TO USE A MAN AND VAN, IS THAT OKAY?
As long as you do your research on a company, get everything in writing then they should be no problem with using a man and van for smaller moves or students. The problems occur for larger moves when they don't have the correct van size. Remember if you don't get the keys until lunchtime they are unable to unload the first load until then. With a house still full of furniture waiting to picked up on a second load you can guarantee the new owners will arrive wanting to unload themselves. If you already have keys then it can work well to do a number of trips.
I WAS ASKED FOR MONEY UP FRONT, IS THAT OKAY?
Most companies today ask for a deposit to secure your moving date or the full amount. However some BAR (British Association of Removals) do ask for the full amount to be paid in full before the moving day. All BAR (British Association of Removals) members are covered by an advance payment guaranteed which covers customers in the event of a removal company ceasing trading.
CAN I DO IT ALL MYSELF?
It can be hard work, but in some situations can work out to be cheaper and more convenient. We have put together a Pros and Cons DIY vs Professional Mover which will help way up the options. Advice on moving yourself can also be found at Moving Yourself Advice.
HOW CAN I CUT COSTS?
If you can avoid moving on a Friday, and move mid-week you can normally get a better rate. If you can pack yourself this will bring the costs down. Also get a quote for your removal company to supply boxes and one without. Most will say free boxes included but cardboard is so expensive nowadays it is normally hidden in the quote. With your quote you can normally negotiate a little on price however don't be surprised if they don't come down hugely as most reputable companies should be offering you a fair price in the first place.
ARE YOU BASED IN PETERBOROUGH AND NEED A MAN AND VAN?
A & R Removals are here to help you! Providing a stress-free journey from start to finish.
Call us on 01733 344555
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